Ombudswoman
The «Ombudswoman» is there to advise and mediate in case of a conflict with a city's administration.
Ombudsstelle der Stadt Bern
Mirjam Graf, Ombudsfrau
Effingerstrasse 4
3011 Bern
+41 31 312 09 09
ombudsstelle@bern.ch
www.bern.ch/ombudsstelle (German)